None of my google products work. Google.com won't load, chrome cast won't work, and all the associated google apps (i.e. Gmail, YouTube etc) won't work.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I think Yosemite. How to I check that?
JA: Have you installed any updates recently?
JA: What troubleshooting have you tried?
Customer: We did troubleshoot with our ISP provider. No problems there. We've rebooted the modem and router and restored factory settings on the router. Google works just fine on my iPhone
when using my data but not when connected to my wireless.
JA: Anything else you want the Mac expert to know before I connect you?