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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm ashamed to know so little about computyers, but I do

Customer Question

I'm ashamed to know so little about computyers, but I do have a proble,.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Mac OS X 10.6.8
JA: Have you installed any updates recently?
Customer: No. It's an old machine and I've modified it and added to it very little
JA: What troubleshooting have you tried?
Customer: Right now, my firefox will not connect to the internet. Safari will connect. If safari is connected , then firefox obligingly connects
JA: Anything else you want the Mac expert to know before I connect you?
Customer: thinking ...
Submitted: 10 months ago.
Category: Mac
Expert:  Cody replied 10 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 10 months ago.

If you try to go to a website in FireFox what comes up? Just page can not be display or something similar?