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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My profile appears to not be working. I can log in but I

Customer Question

My profile appears to not be working. I can log in but I don't see anything and it only sees one network. I can't log onto the network but I can in guest mode. This just started happening.
JA: Have you tried having password ***** directions emailed to you?
Customer: I can log on so I don't need pw reset
JA: Have you installed any updates recently?
Customer: I stay current on everything.
JA: What troubleshooting have you tried?
Customer: I can only access the internet in guest mode
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I'm not very smart about Macs
Submitted: 11 months ago.
Category: Mac
Expert:  Mike replied 11 months ago.

Can you clarify is this at your home, school, work?

Expert:  Mike replied 11 months ago.

Do you still need help with that?

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