Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I love my fitbit so much. Im in PR & reached into shallow
Hi...i love my fitbit so much. Im in PR & reached into shallow edge of ocean to help rescue my friend's iphone, now my fitbit is not working. I know my warranty is over, but, is there anything you can… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,050 satisfied customers
I have Macbook Pro 2016 model 13 inch Retina screen. I
Hello James; I have Macbook Pro 2016 model 13 inch Retina screen. I accidentally spilt some coffee on the keyboard. It is running slow. I managed to recover the data from the system; however, would like to know if I can restore this model. It is in very good condition since I managed my warranty instructions for over 3 years. It would be a shame to not restore this gem. Thank you. *****: What version of OS X are you running on your MacBook Pro?… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,503 satisfied customers
Water spill on macbook pro 13 retina late 2013 model. The
Water spill on macbook pro 13 retina late 2013 model. The mac runs on safe mode and slow. Does not run on battery. Here is diagnostic run result. Result attached. I wanted to fix this by myself. Can y… read more
David L
David L
Bachelor's Degree
7,003 satisfied customers
I have a Mac Book Pro that won't turn on currently as I am
Hi there. I have a Mac Book Pro that won't turn on currently as I am in the process of replacing the hard drive. I want to know exactly which mac this is/which year it is from. Can i find this out wit… read more
Ashik
Ashik
Master's Degree
12,195 satisfied customers
Heat issue even after cleaning fan and replacing thermal
Heat issue even after cleaning fan and replacing thermal paste. Managing with Macs Fan control based on cpu temp and still hot.Location of heat: Below power and volume button. Running fan on high spee… read more
David
David
Mac Support Specialist
Bachelor's Degree
3,371 satisfied customers
My Iphone got wet from the hose. Not total submersion. I
My Iphone got wet from the hose. Not total submersion. I turned it off. I would like help drying it out. I live in Jupiter FL … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
Doctoral Degree
694 satisfied customers
My Apple Laptop got wet in the rain & won't turn on even
My Apple Laptop got wet in the rain & won't turn on even though it was in my schoolbag. What should I do? … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
515 satisfied customers
Ashik, It finally happened ... first time ... my phone fell
Hi Ashik,It finally happened ... first time ... my phone fell off a pile of clothes onto the floor. It now has a huge spider web crack in the glass on the back. Is there any place that would replace t… read more
Ashik
Ashik
Master's Degree
12,195 satisfied customers
First is was making grinding noise ..then it just locked up
First is was making grinding noise ..then it just locked up on white screen with apple sign now it shuts down before finishing … read more
Dustin
Dustin
Support Technician
9,765 satisfied customers
Macbook pro 13" doesn't charge. It shows that it's working
Macbook pro 13" doesn't charge. It shows that it's working from adapter but not charging the battery. I tried plug the charger to different outlets, tried to reset SMC using this guide: http://osxdail… read more
Josh
Josh
10,039 satisfied customers
Spoke with the Apple store today and they advised that I
Spoke with the Apple store today and they advised that I contact support since thier wait time was over two hours. He also I will probably need a new phone and it could be sent within two day. Please … read more
Dustin
Dustin
Support Technician
9,765 satisfied customers
Spilled water on my closed MacBook Pro... Quickly picked it
Spilled water on my closed MacBook Pro... Quickly picked it up and wiped it off... Now the charger has ter the green light but no amber one and the computer won,t turn on when I press the start button… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
My iPhone got slightly wet yesterday. It worked for a few
My iPhone got slightly wet yesterday. It worked for a few hours after but won't work today. I have insurance on it. What should I do?… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Got my iPhone 4gs wet in salt water. All functions of the
Got my iPhone 4gs wet in salt water. All functions of the phone works fine except when I plug it into my Mac. I get a message that the USB device has shut down because of too much power being drawn fr… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Dear Apple I am a devoted Apple user and have been since
Dear Apple: I am a devoted Apple user and have been since the Apple II (have purchased 6 computers, 4 ipods,...). I am currently having trouble and philosophical trouble with my boys' ipods. We bought… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I spilled some water on my new macbook pro about two weeks
I spilled some water on my new macbook pro about two weeks ago. I noticed the computer turned off almost immediately (the water hardly touched it and it just powered off right away). It is the unibody… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
Re 2.4GHz (Penryn) MacBook 13 M#A1181 with sleeper switch. Problem
Re: 2.4GHz (Penryn) MacBook 13" M#A1181 with "sleeper" switch. Problem: Intermittently won't turn on following water damage left side (while in backpack with water bottle rupture). Works perfectly, or… read more
Omar C
Omar C
Computer Information Systems Analyst
Bachelor's Degree
247 satisfied customers
my track pad keeps making new folders Why I think some water
my track pad keeps making new folders? Why? I think some water got on the trackpad or keyboard. Is there any easy fix?… read more
iteachmac
iteachmac
The Duke!
Vocational, Technical or Trade Scho
861 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,371 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

753 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

212 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x