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Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My mac dada I scrambles and over lays hard to see and not

Customer Question

my mac dada I scrambles and over lays hard to see and not let me in to my cloud my account messed up ever since I have problem from avc school. will you please help
JA: How much experience do you have with this particular machine?
Customer: I can use it is been hacked it type and move it self other time it work great. so frustrated sorry I have tried everyone I can to help no luck.
JA: What troubleshooting have you tried?
Customer: I ran and sent error reports
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: yes my inter net is having many problems I think someone is oversee please tell anyone sending sensitive info make sure the server is good ty
Submitted: 1 year ago.
Category: Mac
Expert:  Kris R replied 1 year ago.


Expert:  Mike replied 1 year ago.

Hi, welcome to! My name is Mike.

I will need some information before we begin:

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:
The exact system Version (listed right under OS X ??)

Expert:  Mike replied 1 year ago.

Are you there?

Expert:  Mike replied 1 year ago.

Do you still need help with that?