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David
David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1437
Experience:  BSc H.Dip Apple Certified Professional
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Apple logo flashing on ipad, charged for hours and not

Customer Question

Apple logo flashing on ipad, charged for hours and not connected to pc
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: not sure, haven't updated to the last one that became available though
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: Holding home and sleep/wake for 10 seconds, then home only - a number of times. ITunes it does not show up on
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no thx, can't believe that this is free, much appreciated
JA: The Mac Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: my PC is not a mac
Submitted: 11 months ago.
Category: Mac
Expert:  David replied 11 months ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Expert:  David replied 11 months ago.

It sounds like you have tried recovery mode. The next thing might just be to wait until the device loses all battery power and completely switches off. The buttons may not be responding properly.

Just to be sure you are trying Recover Mode properly check:

https://support.apple.com/en-us/HT201263

Let me know how it goes.

Sincerely,

David.