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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I forgot my password' I ask for a new one and they tell

Customer Question

I forgot my password' I ask for a new one and they tell there is a password *****
JA: When did you last reset your username and password?
Customer: Some time ago but I was told all of a sudden that was not my password?
JA: What troubleshooting have you tried?
Customer: I tried to reset it but they tell me my email address already has one?
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: not that I can think of.
Submitted: 12 months ago.
Category: Mac
Expert:  Josh replied 12 months ago.


What website are you trying to reset your password *****?

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