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comp_audio, Mac Support Specialist
Category: Mac
Satisfied Customers: 327
Experience:  5+ years mac support experience ready to help you.
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Ipad passsword, my grand daughter changed the ipad password

Customer Question

ipad passsword
JA: How long has this been going on?
Customer: my grand daughter changed the ipad password ***** she don remember to what she changed it to
JA: When did you last reset your username and password?
Customer: never since new
JA: What troubleshooting have you tried?
Customer: none
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: 0
Submitted: 1 year ago.
Category: Mac
Expert:  comp_audio replied 1 year ago.

Hello and welcome to JustAnswer. My name is ***** ***** I will assist you today.

Expert:  comp_audio replied 1 year ago.

Please tell me what model iPad you have?

Expert:  comp_audio replied 1 year ago.

Please find attached here the instructions for how you can reset your password. If you are still having issues after going through these procedures let me know and I will continue to assist you.

If this answers your question, and you again are able to get into your Apple ID account and iPad, please remember to accept my answer and rate my service.

Again, if you need more help just reply and let me know.

Thanks in advance.

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