Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

I do not remember apple password or id#. Second Chase

Customer Question
I do not remember apple...
I do not remember apple password ***** id#. Second
Chase representative said I need to reset something! I am unable to logon on to chase!
JA: Have you tried having password ***** directions emailed to you?
Customer: No
JA: What troubleshooting have you tried?
Customer: No! I have no computer knowledge"
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thanks!
Submitted: 1 year ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 7 minutes by:
8/12/2016
Mac Support Specialist: Ashik, Mac Technician replied 1 year ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,501
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Apple ID and password ***** required to download from App Store, activate device, install updates etc

You said you are unable to logon to chase. Could you please explain what exactly are you trying to accomplish ?

Ask Your Own Mac Question
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,553
8,553 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,553 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,386 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,993 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,482 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can not locate login for iTunes. Thpoght I purchased a
Can not locate login for iTunes. Thpoght I purchased a monthly subscription for $9.99 but can't log in! … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
27 satisfied customers
I have been trying for several months to change password on
I have been trying for several months to change password ***** Apple account … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I picked up another ipad and forgot my old password emaim
i picked up another ipad and forgot my old password emaim is***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I forgot my password for my apple Ipad what do I do? It's a
I forgot my password ***** my apple Ipad what do I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I just this afternoon updated microsoft office excel but I
I just this afternoon updated microsoft office excel but I don't want it now. I have a backup external hard drive. can i get rid of the update by downloading from time machine. if so, how? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
577 satisfied customers
I can not log on to my email. I did not change anything. I
I can not log on to my email JA: When did you last change your password ***** Apple ID? Customer: I did not change anything JA: Did you try resetting through Apple's online account reset tool? Custome… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
Regarding my I phone and my car. No way to play disks in
Regarding my I phone and my car. No way to play disks in this car. Library told me to ask how I can use a Playaway book through my cell phone into my car speakers … read more
Cris
Cris
58 satisfied customers
I am trying to access my Apple ID password for my iPhone
I am trying to access my Apple ID password for my iPhone that I recently purchased and I attempted to access the information on the I forgot page and I try doing rest time is entering the requested in… read more
Jon
Jon
Bachelors Degree
441 satisfied customers
Idk my administrator name and password and parental controls
Idk my administrator name and password ***** parental controls prevent me from certain sites … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I am locked out, forgotten my cloud password and I'd. 6
I am locked out, forgotten my cloud password ***** I'd. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I got a message there were six virus on my phone and I
I got a message there were six virus on my phone and I needed to follow the onstructios to clear it. Somehow my apple password ***** mot work for me and my finger print di not either. I am new to this… read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
My mini 4 keeps shutting down right in the middle of games
My mini 4 keeps shutting down right in the middle of games or anything. I have powered it off and back on, pressed the off and home button together to reboot it and completely reset it and download al… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
My iTunes has not got my downloaded tunes any more. I found
My iTunes has not got my downloaded tunes any more. I found them in settings in Music, but I need to have them back in iTunes in order to play them in whatever order I like … read more
Cris
Cris
58 satisfied customers
I am trying to understand why the Mail merge from Excel to
I am trying to understand why the Mail merge from Excel to Word will not work on my brand new computer??? The excel is saved in the format ".xlsx" but it still says I need an Excel Workbook Text Cover… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,254 satisfied customers
I can't get my IPhone to work I entered my I cloud info but
I can't get my IPhone to work I entered my I cloud info but it won't activate … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,113 satisfied customers
It won't let me pay for a game. Apple air 2. Today
It won't let me pay for a game JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Apple air 2 JA: How long has this been going on with your iPad? What hav… read more
Jon
Jon
Bachelors Degree
441 satisfied customers
My 6s will not charge, Thelastest, the lastest iOS 11.21, No
My 6s will not charge JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Thelastest JA: How long has this been going on with your Apple device? What have … read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
APple I phone locked out and daughter cannot remember I
APple I phone locked out and young daughter cannot remember I Cloud address. her Apple ID is***@******.*** … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
27 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x