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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 20254
Experience:  5 years as Network Admin, 10+ years of IT support
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Ipone 5s willnot activate it makes it all throught the set

Customer Question

ipone 5s willnot activate it makes it all throught the set up then the home screen dissapears an it goes back to activate then says try again later or call apple support
Submitted: 1 year ago.
Category: Mac
Expert:  Josh replied 1 year ago.

Hi!

Who is your cell phone provider?

Customer: replied 1 year ago.
If it don't work I ain't payin
Expert:  Josh replied 1 year ago.

Who is your cell phone provider?

Customer: replied 1 year ago.
Att
Expert:  Josh replied 1 year ago.

Please call AT&T at 1-***-***-****

Customer: replied 1 year ago.
I have they say it's the phone
Expert:  Josh replied 1 year ago.

How old is the phone?

Customer: replied 1 year ago.
2 yrs
Expert:  Josh replied 1 year ago.

Unfortunately, the phone has hardware failure if it cannot complete the activation process. In this case, I would suggest bringing it to an Apple store so they can quote you a price to fix the issue.