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Cris
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 6387
Experience:  4 years Mac Specialist, Apple Certified.
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Phone display is split and will not unlock

Customer Question

Phone display is split and will not unlock
Submitted: 1 year ago.
Category: Mac
Expert:  Cris replied 1 year ago.

Hi, thanks for using JustAnswer.com I am Cris.

Try a power reset, press and hold the top button and home button down together at the same time. Continue to hold until the iPhone shuts off and the Apple logo appears. When the logo appears let go of the button you may have to hold for up to 30 seconds.

Let me know if this resolves your issue. If so please rate my service and submit at the top.

Expert:  Cris replied 1 year ago.

How did you make out with my solution? Please let me know.

Expert:  Cris replied 1 year ago.

I can lower the fee to $20 for the remote session.