How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11187
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

Safari will not allow me to download

Customer Question

Safari will not allow me to download
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Are you not able to open anything on Safari ?

Who is your email provider ? or tell me the address that comes after @ of your email address, like etc

Expert:  Ashik replied 1 year ago.

Press Home button. This will close Safari. Then without opening Safari, open Settings app, select Safari. Tap Clear History and Website data button at bottom. Press home button to close that screen. Now try to access your email or Safari.

If that didn't work, then press and hold down the Power button and Home button at the same time for 10 seconds or until it shows the Apple logo. When you see the Apple logo, release the buttons and let your iPhone load. (If you don't know your passcode of iPhone, then please don't do this step. Instead let me know)

Please let me know if that didn't work, so we can continue troubleshooting.