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David, Mac Support Specialist
Category: Mac
Satisfied Customers: 1445
Experience:  BSc H.Dip Apple Certified Professional
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My Mac is saying "NTLDR is missing. Press any key to

Customer Question

my Mac is saying "NTLDR is missing. Press any key to restart" I've pressed a key but it's not doing anything.
JA: Fortunately, the wizards we work with know the iMac inside and out, and it would be my pleasure to connect you with the best person for the job.
Customer: there must be a fee?
JA: What troubleshooting have you tried?
Customer: I've tried restarting it. When it was previously not doing anything. I learned to turn it on and press the option key to get it to open up. I did this, and this is where it's gotten me.
Submitted: 1 year ago.
Category: Mac
Expert:  David replied 1 year ago.

Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will reply ASAP.

Expert:  David replied 1 year ago.

This is a Windows startup error. The Mac must be trying to boot to a broken Windows partition.

Hold the power button until the Mac powers off.
Then power on and hold the Option key.

When you see Macintosh HD click it to boot to Mac OS X.

Please take a moment to rate my answer.

If you have any questions please don't hesitate to reply. Thank you.


Expert:  David replied 1 year ago.

If you hold the Option key you should see the Macintosh HD partition, if not please let me know.

Thank you.

Expert:  David replied 1 year ago.

If holding the option key doesn't bring up the startup manager, try resetting PRAM first, then booting with Option.

To reset PRAM, power on and hold Command + Option + P + R, and wait for the second startup chime before releasing.

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