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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Since upgrading my iphone6 to the newest itunes it will not

Customer Question

since upgrading my iphone6 to the newest itunes it will not sync with windows 10
Submitted: 1 year ago.
Category: Mac
Expert:  tyroneboman replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

It is most likely an issue with the Apple Mobile Device driver on the computer. You will need to remove the driver and then reconnect the iPhone.

I can give you the step by step instructions, or if you want I can do it for you with a Secure Remote Connect Session.

Customer: replied 1 year ago.
give me step by step instructions
Customer: replied 1 year ago.
I am waiting I want my money back if this does not work
Customer: replied 1 year ago.
send me an email I am sick of waiting
Customer: replied 1 year ago.
Still no step by step instructions
Customer: replied 1 year ago.
I want my money back your answer is useless
Expert:  Cody replied 1 year ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you? (no extra cost)