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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have problem when i try to open a web page on my Mac. The

Customer Question

I have problem when i try to open a web page on my Mac.
The browser is yahoo/safari and I can open any web page that Itry except witch i have been using for three years. When I try gso Iget the following message:
Safari can't open the page "" because Safari can't establish a secure connection to the server "".
I have tried everything that my limited computer skills will allow, including "If Safari doesn't load a page…etc.
Fred (*****@******.***)
Submitted: 1 year ago.
Category: Mac
Expert:  GeekGal replied 1 year ago.

Hi there Fred. Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this.

Have you tried clearing your browser cache? If not, let's start there:

This document explains how to clear cache and cookies in Safari 8.0 or newer.

  1. Click Safari in the upper left hand side of your screen.
  2. In the menu that appears, click Preferences.
  3. In the window that appears, click the Privacy tab.
  4. Click the button Remove All Website Data....
  5. Click Remove Now in the pop up window that appears.
Expert:  GeekGal replied 1 year ago.

Please give that a try and let me know how it works. If that doesn't do the trick would you consider allowing me to connect remotely to fix this for you while you watch?

Expert:  GeekGal replied 1 year ago.

Please click on the link below

Download and install the TeamViewer program. Please provide me the id and password ***** it has loaded. Let me know if you have any questions or issues. Thank you!