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Hi there Fred. Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this.
Have you tried clearing your browser cache? If not, let's start there:
This document explains how to clear cache and cookies in Safari 8.0 or newer.
Please give that a try and let me know how it works. If that doesn't do the trick would you consider allowing me to connect remotely to fix this for you while you watch?
Please click on the link below
Download and install the TeamViewer program. Please provide me the id and password ***** it has loaded. Let me know if you have any questions or issues. Thank you!