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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Since installing Parallels 11 on my 2012 Macbook Pro, Adobe

Customer Question

Since installing Parallels 11 on my 2012 Macbook Pro, Adobe Bridge CC will not open.
Submitted: 1 year ago.
Category: Mac
Expert:  Mr.Med replied 1 year ago.

Hello and thanks for your question, my name is ***** ***** i will be assisting you today,

Please follow the steps below and let me know the results :

1. Open Finder

2. (From top menu bar) Select: Go > Go to Folder

3. Enter: ~/Library | Click: Go

4. Locate (Do not open): "Preferences" folder | Right click (or control Click): "Preferences" folder

5. Click: Get Info

6. Expand: Sharing & Permissions

7. Click: "Lock" Icon (bottom right) | Enter your admin credentials and accept.

8. Give all users "Read & Write" preferences.

9. (For all the users) Click on the "Gear" icon below | Click "Apply to Enclosed Items..."

10. Open Bridge to test

Expert:  Mr.Med replied 1 year ago.

Has everything worked out, do you still need help ?

Expert:  Mr.Med replied 1 year ago.

Any results please?

Customer: replied 1 year ago.
I apologize, I'm having a very frustrating time trying to respond because the page keeps redirecting. That solution did not work; I Ibelieve I said in my original narrative that I had tried resetting permissions. Any other suggestions?
Expert:  Mr.Med replied 1 year ago.

Please Try this : When you open Bridge hold down the Command + Option + Shift Choose "Reset Preferences" , "Purge Entire Thumbnail Cache", "Reset to Default Workspace"

If it doesn't work Please uninstall bridge program, reboot then reinstall.

Let me know if you need further assistance

Thank you

Customer: replied 1 year ago.
Still no joy.
Expert:  Jins M. N. replied 1 year ago.

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