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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I want to share photos on iphoto, but keep getting asked

Customer Question

I want to share photos on iphoto, but keep getting asked for an email password ***** I enter and is always rejected. Is there a way to send these photos without needing to enter any passwords?
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Is it asking for both your email address and your email password?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I use Gmail. Password ***** ***** is requested.
Expert:  Viet - Mac Tech replied 1 year ago.

Is your gmail email address and gmail email password ***** working at the gmail.com website?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I believe it is.
Expert:  Viet - Mac Tech replied 1 year ago.

Can you please test your gmail email password ***** the gmail.com website now?

Customer: replied 1 year ago.
Done. It appears to work.
Customer: replied 1 year ago.
I am now getting a message which says my payment didn't work. I know the information is correct.
Customer: replied 1 year ago.
This is not satisfactory. Please cancel this contact.
Expert:  Viet - Mac Tech replied 1 year ago.

I'm sorry; we guarantee our service, so don't worry. It appears your bank / credit card company has blocked the payment to JustAnswer.

Expert:  Viet - Mac Tech replied 1 year ago.

I will have our customer service contact you about the billing issue. We can continue whenever you are available. Please reply at the box below; we guarantee our service. Thank you,