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Richard
Richard, Apple Software Engineer
Category: Mac
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Experience:  IT Engineer for over 15 years
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My mac keeps crashing. I have to boot up in safe mode only,

Customer Question

My mac keeps crashing. I have to boot up in safe mode only, I have no audio. This has been going on for a couple of months. It crashes every 30 seconds. Here is one of thousands of error/crash reports.
Process: Safari [5811]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [72]
Interval Since Last Report: 200318 sec
Crashes Since Last Report: 42
Per-App Interval Since Last Report: 188936 sec
Per-App Crashes Since Last Report: 42
Date/Time: 2016-06-22 23:11:14.133 -0700
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: FCF17FDD-95E6-4FE0-B00C-A1FABA492C3C
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000b1cd1400
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreGraphics 0x91833923 sseCGSFill8by1 + 211
1 com.apple.QuartzCore 0x913d3d36 view_clear_region + 758
2 com.apple.QuartzCore 0x913cec9c view_draw + 2559
3 com.apple.QuartzCore 0x913ce280 CAViewDraw + 89
4 com.apple.AppKit 0x90371d9a -[NSView _drawRect:clip:] + 175
5 com.apple.AppKit 0x903716ef -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1050
6 com.apple.AppKit 0x90371a86 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1969
7 com.apple.WebKit 0x97d5a56a -[WebHTMLView(WebPrivate) _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 266
8 com.apple.AppKit 0x90371a86 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1969
9 com.apple.AppKit 0x90370045 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 759
10 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
11 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
12 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
13 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
14 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
15 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
16 com.apple.AppKit 0x90370e9f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 4433
17 com.apple.AppKit 0x9036f987 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 306
18 com.apple.AppKit 0x9036c4ab -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3090
19 com.apple.AppKit 0x902ace7b -[NSView displayIfNeeded] + 933
20 com.apple.AppKit 0x902aca29 -[NSWindow displayIfNeeded] + 189
21 com.apple.Safari 0x000333b3 0x1000 + 205747
22 com.apple.AppKit 0x902ac84c _handleWindowNeedsDisplay + 436
23 com.apple.CoreFoundation 0x955c3772 __CFRunLoopDoObservers + 466
24 com.apple.CoreFoundation 0x955c4acc CFRunLoopRunSpecific + 844
25 com.apple.CoreFoundation 0x955c5aa8 CFRunLoopRunInMode + 88
26 com.apple.HIToolbox 0x92be42ac RunCurrentEventLoopInMode + 283
27 com.apple.HIToolbox 0x92be3ffe ReceiveNextEventCommon + 175
28 com.apple.HIToolbox 0x92be3f39 BlockUntilNextEventMatchingListInMode + 106
29 com.apple.AppKit 0x902aa6d5 _DPSNextEvent + 657
30 com.apple.AppKit 0x902a9f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
31 com.apple.Safari 0x000166ad 0x1000 + 87725
32 com.apple.AppKit 0x9037b837 -[NSWindow nextEventMatchingMask:] + 102
33 com.apple.AppKit 0x905f15e4 -[NSScroller trackPagingArea:] + 503
34 com.apple.AppKit 0x9048ddf8 -[NSScroller mouseDown:] + 828
35 com.apple.AppKit 0x90378af7 -[NSWindow sendEvent:] + 5381
36 com.apple.Safari 0x00040534 0x1000 + 259380
37 com.apple.Safari 0x000404c1 0x1000 + 259265
38 com.apple.AppKit 0x903456a5 -[NSApplication sendEvent:] + 2939
39 com.apple.Safari 0x000377c0 0x1000 + 223168
40 com.apple.AppKit 0x902a2fe7 -[NSApplication run] + 867
41 com.apple.AppKit 0x902701d8
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there and welcome Susan

Can you tell me please what you have attempted to do to resolve this already?

Thank you

Customer: replied 1 year ago.
Nothing. I just go back into Safari, then immediately exit that and it always take on the second attempt into Safari. I go thru this all night long.
Customer: replied 1 year ago.
I just leave the mac on all the time so I don't have to safe boot it every day.
Customer: replied 1 year ago.
Don't be surprised if it crashes in the middle of our conversation. Just saying.
Customer: replied 1 year ago.
Pinterest.com automatic crash every single time.
Expert:  Richard replied 1 year ago.

Thanks

Can you do the following please

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.

Customer: replied 1 year ago.
Okay. It'll take a minute of course.
Expert:  Richard replied 1 year ago.

No problem and thanks

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