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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Mac
Satisfied Customers: 587
Experience:  Product Developer at Computer Science Corporation
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I'm trying to set up a vpn on my iPad, but I 't know what

Customer Question

I'm trying to set up a vpn on my iPad, but I don't know what "Secret" is. Also, I have my email set up to delete from server when I delete them (from the trash as well), but most of them come back. Help please.
JA: Just to clarify, what email service provider are you using?
Customer: I have my business extension, but my website & email is hosted by hostmonster.
JA: What troubleshooting have you tried?
Customer: I should say that it also happens with as well as I even just came home from the AT&T store just now and they said I should call Apple.
JA: The Mac expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Yes. What is "Secret" when setting up vpn on iPad
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Mac
Expert:  Bhavik Joshi replied 1 year ago.

Hi Welcome to JustAnswer

I am looking into it .I will revert you as soon as possible.

Customer: replied 1 year ago.
Expert:  Bhavik Joshi replied 1 year ago.

Secret should be your VPN connection pre-shared key.

Customer: replied 1 year ago.
I don't see a pre-shared key anywhere. Maybe it's called something else?
Also, you didn't answer my email question.
Expert:  Bhavik Joshi replied 1 year ago.

Go to Email settings for the account take the Advanced option, and have a look at the mail box behaviours for each of the Drafts, Send and Deleted mailbox and see where pointing .They should point to IMAP server directories.

Expert:  Bhavik Joshi replied 1 year ago.

It is the Key which is available in your VPN token.

Customer: replied 1 year ago.
I'm out right now & I need to check my laptop for the settings. Please don't close the ticket yet.
Expert:  Bhavik Joshi replied 1 year ago.

Yes sure.