How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Have an older laptop. Was trying to download Flash Drive.

Customer Question

Have an older laptop. Was trying to download Flash Drive. Got into what I thought was Apple and am now concerned. The phone # ***** called was(###) ###-#### ***** I got that far my system was scanned for problems of which I seemed to have many. Am not too technical so help! I'd like to make an appt at Ridge Hill, Yonkers on Tues. 21 as I'll be there for a medical appointment anyway.
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.

Hi, I'm Ashik. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  Ashik replied 1 year ago.

That was a SCAM and you got scammed. Did you give them access to your computer and also did you give them your credit card info ?