How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My Entourage program died. I was able to retrieve my address

Customer Question

My Entourage program died. I was able to retrieve my address book as an .rge file, whatever that is. I need to 1-download the latest version of Entourage so that I can import my address book, or 2-maybe start with the new version of Outlook and import my address book to that. I am on Mac, latest operating version.
Submitted: 1 year ago.
Category: Mac
Expert:  sudipto_dutta replied 1 year ago.

Thanks for posting your question on, a global paid independent support site.My Name is ***** ***** you tell me which version of Entourage program do you have used ?

Customer: replied 1 year ago.
I cannot because it is gone.
Expert:  sudipto_dutta replied 1 year ago.

OK, do you have installed Outlook ?

Customer: replied 1 year ago.
No. I am confused about how much software I need to buy. Do I gotta purchase the entire Office 2016 or whatever?
Expert:  sudipto_dutta replied 1 year ago.

First of all you cannot directly import the rge file to 2016, you will need 2011 first, then after you import the file to Outlook 2011, you can import the contacts from2011 to 2016. Now, tell me if you have any version of Office installed in your computer or not ?

Related Mac Questions