How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 37837
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

My i-pad says I need to activated it. The Apple ID and

Customer Question

My i-pad says I need to activated it. The Apple ID and password ***** used do not work
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.


I'm sorry about the issue. Your Apple ID is the email address associated with your iPad. Now, to reset your Apple password, please click on the Apple website below:

, then there, enter your email address. Then click on Continue, and follow the instructions there in order to reset your Apple password.

Please reply at the box below to continue. Thank you,