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I am Vinod. I will try my best to help you resolve this issue.
Sorry to hear about your issue :(
If it is in lost mode, unfortunately there is no way out other than to use the apple id and password.
Your user ID would be one of your email addresses (which you use for apple ID or icloud). If you don't remember the password, try resetting the password ***** going to
Let me know if that works.