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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I t the restart to download some software,and it won't dtart

Customer Question

I hit the restart to download some software,and it won't dtart up again. itfirdt goes to a fullly grey screen.then an apple showa up with a bar under neath. The bar fills to about 60% and then stops, then it disappears, an I'm stuck with the grey screen.
Submitted: 1 year ago.
Category: Mac
Expert:  Mac_Martin replied 1 year ago.

Hello and welcome.

What are you trying to download?