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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I recently changed my password, had it verified on my phone,

Customer Question

I recently changed my password, had it verified on my phone, but now cannot get mail on my computer. They ask for another email,as the other one I gave when I first got my account years ago is no longer active since my son switched to Att&t wifi. I have no other email. Why can't I get my gmail?
Kathy sine
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.

Hi there Kathy and welcome

If you go to and sign in, exactly what then happens?

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