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Rylan Sharpe
Rylan Sharpe, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 96
Experience:  Global IT Manager at an International Company
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Having trouble unlocking my ipad due to kids using the email

Customer Question

having trouble unlocking my ipad due to kids using the email account they have forgot the password ***** what can i do
Submitted: 1 year ago.
Category: Mac
Expert:  Rylan Sharpe replied 1 year ago.

Hello my name is Rylan. Can you please confirm that the password ***** are having problems with is the one that unlocks the iPad or is it for your email account?

Customer: replied 1 year ago.
email account
Expert:  Rylan Sharpe replied 1 year ago.

What kind of email is it? Hotmail, Yahoo, etc.

Customer: replied 1 year ago.
hotmail
Expert:  Rylan Sharpe replied 1 year ago.

Perfect. Thank you! Please follow this link to reset the password: https://account.live.com/password/reset

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