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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10932
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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My iPad will not download a free app. It just says

Customer Question

my iPad will not download a free app. It just says "processing" all night! I have tried a few times before and the same thing happened.
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. This happens if there is any issue with the network connection or iTunes account. Try the following the solutions; First we can reset your iPad and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo,release the buttons and let it boot. Then go to Settings > iTunes & App Store. Tap your Apple ID and tap Sign Out. This will sign out from your account. Then open App Store. Search the app and download it. Please let me know if that didn't work, so we can continue troubleshooting.

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