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Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10917
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I accidentally restored my iPhone 6s plus instead of backing

Customer Question

I accidentally restored my iPhone 6s plus instead of backing it up. I lost my messages and photos. How do I get it back to the way it was before I restored it
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I accidentally restored my iPhone 6s plus instead of backing it up. I lost my messages and photos. How do I get it back to the way it was before I restored it? I didn't mean to restore it
JA: Is there anything else the Mac Technician should be aware of?
Customer: Nope
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Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. I'm very sorry that you lost your files. Unfortunately you can't undo it. It is almost impossible to recover deleted data from the iPhone. Your only hope is iCloud backup. If there is iCloud backup, then you can restore your phone to that backup. Go to Settings > iCloud > Backup and do you see a more recent backup there ?If so, you can erase your iPhone and restore to that iCloud backup. Go to Settings > General > Reset and tap Erase All Contents and Settings. After erasing the iPhone, it will ask you to setup it. While setting up, select Restore from iCloud and this will restore your iPhone to more recent backup. If that didn't work, then try this recovery application on your computer --> http://www.wondershare.com/drfone-iphone-data-recovery.html Try the trial version of that application. If that didn't work as well, then I'm sorry. There is no way to get the old data back. This is how these phones are designed. If you have any questions or would like any additional information, please don't hesitate to ask.

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