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Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16037
Experience:  Several years of supporting Mac systems.
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My grandson is trying to load jams to the iPad and it won't

Customer Question

My grandson is trying to load jams to the iPad and it won't let me load it because my Apple ID is disabled. What can I do
Submitted: 1 year ago.
Category: Mac
Expert:  Jason Jones replied 1 year ago.
Greetings, What is the message that you are given regarding your Apple ID? - Jason
Customer: replied 1 year ago.
Nba jams is 4.99 and when I go to pay it tells me my Apple ID is disabled
Expert:  Jason Jones replied 1 year ago.
It says, "Apple ID is Disabled"?
Customer: replied 1 year ago.
Expert:  Jason Jones replied 1 year ago.
Thank you for the update. In order to unlock your account, you will need to simply reset your password ***** the following page: After that is reset, your account will be unlocked. Often times, Apple will do that if they think your account was compromised in any way. I look forward to hearing your feedback concerning whether or not your problem is fixed.I hope to hear back that all is working. If this is so, please do not forget to rate my help on the top of this page (choose the number of stars and click the Submit button). If it is not, please respond below.I will be standing by,Jason In the future, if you wish to work with me, ***** *****, you may ask your question at one of the following pages. To keep them handy, you may wish to bookmark or favorite one of the pages that are listed below. To be sure that it is sent to me, preface the question with "For ***** ***** Only!".