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Mike, Mac Medic
Category: Mac
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Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have the same issue as this thread: this is what EtreCheck returned EtreCheck version:

Customer Question

I have the same issue as this thread:
this is what EtreCheck returned
EtreCheck version: 2.9.11 (264)
Report generated 2016-04-27 01:51:23
Download EtreCheck from
Runtime 2:56
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
Hardware Information: ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
4 GB DDR3 1600 MHz ok
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 756
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ⓘ
Submitted: 1 year ago.
Category: Mac
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. What version of Mac OS X are you using ? Is the report above taken from your Mac ?

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