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Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 36526
Experience:  IT Engineer for over 15 years
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My wife's I Pad went down and won't come back on. Prior to

Customer Question

My wife's I Pad went down and won't come back on. Prior to shutting down it was saying there was no more storage left. What can we do?
Submitted: 1 year ago.
Category: Mac
Expert:  Richard replied 1 year ago.
Hi there and welcomeIf you hold the home and power buttons for about 10 seconds, until you see the Apple Logo then release.Let the iPad restartwhat do you then see?
Customer: replied 1 year ago.
the apple logo onscreen is all that appears, and then goes back off.
Expert:  Richard replied 1 year ago.
ThanksCan you connect it to your computer then open itunes (you can install it from if you do not have itThen repeat the procedure again with it connected to iTunes, that we just didTell me if the computer then detects it please
Customer: replied 1 year ago.
you are not helping and I am applying for arefund from my credit card co.
Regards *****
Expert:  Richard replied 1 year ago.
ok Don, though I think it is premature to assume this when we have not even finished....Anyway all the best

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