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Josh, Mac Support
Category: Mac
Satisfied Customers: 18977
Experience:  5 years as Network Admin, 10+ years of IT support
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My 10 year old son has an iPhone 5c. he does not know his

Customer Question

My 10 year old son has an iPhone 5c. he does not know his apple id or password. Is there a way to get into the phone?
Submitted: 1 year ago.
Category: Mac
Expert:  Josh replied 1 year ago.
Hi, In order to reset the password, you will need to know the Apple ID. To find the Apple ID, please click here:!&section=appleid Follow the prompts so that you can find the Apple ID. After you find the Apple ID, you can click here to reset the password:!&section=password
Expert:  Josh replied 1 year ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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