How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Is this the right address. On the phone I was directed to

Customer Question

Is this the right address. On the phone I was directed to go to
Is about resetting and consolidating Apple IDs
Submitted: 1 year ago.
Category: Mac
Expert:  John T. F. replied 1 year ago.
Hi! If I understand correctly, you're needing help with your Apple ID's? Can you describe your issue in more detail, please? Thanks,John
Customer: replied 1 year ago.
All three Apple devices do not sync or respond to same ID. Are you really Apple???!
Expert:  John T. F. replied 1 year ago.
Hi again, You submitted your issue to a third-party support site in the Apple / Mac category and I'm happy to help you. If you'd like to continue, I'll need to know; is each device using a different Apple ID currently? John
Customer: replied 1 year ago.
Let's end this now. I am not satisfied. This is a ripoff.
Expert:  John T. F. replied 1 year ago.
I'm sorry you are frustrated but there is absolutely nothing about this that is a rip-off. Your fears are unfounded. You submitted your issue here of your own accord and I've helped thousands of Apple customers resolve their issues. If you change your mind, I'm happy to help. John

Related Mac Questions