How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8995
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Im trying to open a pages document and its saying the file

Customer Question

im trying to open a pages document and its saying the file is corrupt, truncated, or in an unexpected format.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Mac Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: It's not allowing me to open any pages document
JA: Anything else I can tell the Mac Technician before I connect you two?
Customer: I accidently trashed my iworks file but did not delete it completely
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Mac Technician about your situation and connect you two.
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.
It sounds like you are trying to open a Pages document that was created with a newer version of Pages with an older version. Go to the Apple logo to App Store and check for updates
Expert:  Mike replied 1 year ago.
Let me know if there are updates or not...

Related Mac Questions