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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My ipad will not "let me in" without first entering a

Customer Question

my ipad will not "let me in " without first entering a "PASSCODE"
which I do not have.
Submitted: 1 year ago.
Category: Mac
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

If you have lost the passcode for your iPad, you will need to erase the device using iTunes and then restore it using a backup created earlier.

Do you currently have a computer that you are replying to me from? If so, may I set up a quick, secure remote session to assist you with the steps now?

Please reply back using the box below. Thank you.

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