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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Updated iPad and now it will not go back to menu

Customer Question

updated iPad and now it will not go back to menu
Submitted: 1 year ago.
Category: Mac
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

You will need to plug your iphone into your computer and open up itunes.
From there it will show you what your apple ID is, if you don't know your password.
You can reset it from here --> https://iforgot.apple.com

Customer: replied 1 year ago.
i will not pay another fee for your service..... i paid you 35 bucks
Expert:  Cody replied 1 year ago.

that is fine, we can troubleshoot this through chat

Customer: replied 1 year ago.
refund my money now
Expert:  Cody replied 1 year ago.

ok