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I'm sorry about the issue. On your iPhone, does it show part of an email address? If yes, do you recognize that email address?
Do you currently have access to that email address on another device?
Please reply at the box below. Thank you.
Note: Your Apple ID is your email address. Please try the following to reset your Apple password:
- Click on the Apple website below:
, then there, enter your email address, then click on Continue and follow the instructions there in order to reset your Apple ID account password.
- If that does not work, click on the website below:
, then there, select the option Apple ID, then select option Lost Apple ID Password, then there, you can schedule a support phone call.
When you are available, please reply at the box below to continue. Thank you.