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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 38209
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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O just did an upgrade and it is asking apple id and

Customer Question

O just did an upgrade and it is asking for my apple id and password. I have had phone for 5 years and have no idea what is is
Submitted: 1 year ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does it show part of an email address? If yes, please let me know what it shows. And let me know if you recognize that email address or not.

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
mthen 5 [email protected] 5 dots.com
Expert:  Viet - Mac Tech replied 1 year ago.

Thank you. Do you remember if you had an email address starting with the letter M and has @C in it? Please reply at the box below. Thank you.

Customer: replied 1 year ago.
I got it
Expert:  Viet - Mac Tech replied 1 year ago.

Do you remember that email address?

Or do you mean you got the Apple ID and Password ***** now?

Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 1 year ago.

Great. Also, if needed, you can always reset your Apple ID / Password ***** the Apple website below:

https://iforgot.apple.com/

If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,