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It's more of an operator error. We were trying to free up
It's more of an operator error. We were trying to free up some storage to import an iMovie from iPhone to iTunes, so we downloaded pictures and videos from phone to computer and then deleted. Then whe… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
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I upgraded to Quark 2016 and most of my artwork is now
I upgraded to Quark 2016 and most of my artwork is now corrupted including what I had in my Quark Library. What is the reason and what is the cure? … read more
Mike
Mike
Mac Medic
Some college
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I have not been good about housekeeping on my devices. Like
I have not been good about housekeeping on my devices. Like in deleting stuff. For one I'm unable to check my mail because my iPhone 5s has used up its memory. Deleting a few photos doesn't help. I'm … read more
Dustin
Dustin
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We are trying to download clipart to our MacBook computer.
We are trying to download clipart to our MacBook computer. When we click download, it gives us a message saying there is no application to open it. Upon further exploration, we found microsoft office … read more
Mike
Mike
Mac Medic
Some college
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My iphoto has imported thousands of random photos that appear
My iphoto has imported thousands of random photos that appear to be from the internet, apps and movies we've purchased, etc. How do I prevent these from importing?… read more
Mike
Mike
Mac Medic
Some college
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I am running an Apple iMac 2.4 GHz Intel Core 2 Duo with OS
I am running an Apple iMac 2.4 GHz Intel Core 2 Duo with OS X version 10.5.8. My question is about iMovie 8. I am making a video using converted for iMovie video files. I had been importing clips from… read more
Mike
Mike
Mac Medic
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I am finding a lot of stuff in my i-Photo library that I
I am finding a lot of "stuff" in my i-Photo library that I did not intentionally import - just pages of articles I read on Safari, general graphic picture, etc. Is there any way to prevent the unwante… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
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I am a bit frustrated with my Mac right now because I cannot
I am a bit frustrated with my Mac right now because I cannot figure out how to download my video clips that I have stored on memory sticks for a long time (from my digital camera). Because life is bus… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
I have a couple pictures I want to use in my movie. they are
I have a couple pictures I want to use in my movie. they are JPEGs just like other pics in my movie. Anyway, they WON'T PLAY! I have renamed them, resized them, restarted my computer and n o matter wh… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
Why cant I download album art or pictures with ping (which
Why can't I download album art or pictures with ping (which is not enabled- but is present)… read more
Vinod Menon
Vinod Menon
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When I download photos off of my Canon XSi, frequently every
When I download photos off of my Canon XSi, frequently every other image that appears in the iphoto screen is black. No photos are missing, they just have these black "non-images" in between what I sh… read more
Mike
Mike
Mac Medic
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How can I insert multiple pictures from a file into a power
How can I insert multiple pictures from a file into a power point without having to go through them and select one at a time?… read more
Ashik
Ashik
Master's Degree
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Computer/Software stats Mac OS X (version 10.5.8) Word 2008
Computer/Software stats: Mac OS X (version 10.5.8) Word 2008 for Mac (just loaded as a software update) Safari (version 5.0) browser Problem: Online clipart does not download to Clip Art GAllery. If I… read more
Brandon M.
Brandon M.
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I have iMovie 6.0.3. In the middle of working on this project,
I have iMovie 6.0.3. In the middle of working on this project, I started having a problem importing and using photos. My usual process was to drag clips from wherever I had them stored (usually Deskto… read more
Daniel
Daniel
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High School or GED
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I just bought a sony handycam dcr-sx40. I cant get it to load
I just bought a sony handycam dcr-sx40. I cant get it to load any of the videos that i have recorded.....but it did import the still photos...can you help me?… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
My problem is with iMovie. I loaded movies (AVI format) and
My problem is with iMovie. I loaded movies (AVI format) and still images into the iMac from my camera. They came up in iPhoto. I selected the movie clips and exported them to iMovie. They appeared in … read more
Claws224
Claws224
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i have an imac using imovie 08 . i have built a school presentation
i have an imac using imovie 08 . i have built a school presentation with my daughter. it includes three media types: photos (jpeg) video clip (from video camera), and voice over (from an external mic)… read more
Luis Giraldo - Monkey Mac
Luis Giraldo - Monkey Mac
Owner
Vocational, Technical or Trade Scho
12 satisfied customers
I am looking for animated clipart like smilies etc I have various
I am looking for animated clipart like smilies etc I have various ones supposedly compatible but I am unable to download can you tell me why?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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