Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
IPhone stuck on screen with apple logo- I have tried
iPhone stuck on white screen with apple logo- I have tried everything...even a restore and still nothing … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I didn't have a pass code on my I pad I left it airport and
I didn't have a pass code on my I pad I left it airport and with my phone and set it to lost I retrieved my I pad from airport but now it won't unlock I don't remember putting a code on it when I had … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
When restarting my iPad it come back in and says it requires
When restarting my iPad it come back in and says it requires a Touch ID after restart. I've never had a password ***** the device. What do I need to do. I'm out of state and this is my cash register s… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Brand new iPad. It wants a six digit passcode to set it up,
brand new iPad. It wants a six digit passcode to set it up, but I do not know the passcode...I didn't choose it (or my grandson was pushing buttons). Anyway, I have NO ANYTHING on this device, and I w… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My I pad went black in Nov. took it in and had a place on
My I pad went black in Nov. took it in and had a place on Dougall Road in Windsor and they brought everything back but lost all my pictures in memories. So I called Apple 1800(###) ###-#### Spoke to a… read more
Jon
Jon
Bachelors Degree
902 satisfied customers
I have an old iMac running OS10.6.8, I don't use it very
I have an old iMac running OS10.6.8, I don't use it very much these days but today was using it and discovered that mail no longer updates and I cannott see my latest incoming mail. I have tried delet… read more
Justin Johnson
Justin Johnson
Owner
3,412 satisfied customers
When my husband wakes up our computer in the morning he is
When my husband wakes up our computer in the morning he is able to get AOL Later in the day when I want to access AOL I cannot. So I restart my entire computer and then I can get in - this happens sev… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
Finder won't launch and all my desktop icons and files have
Finder won't launch and all my desktop icons and files have disappeared … read more
Justin Johnson
Justin Johnson
Owner
3,412 satisfied customers
I can't login to my iMac. I understand the iMac but this is
I understand the iMac but this is a replacement and I screwed up the password. … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I accidentally clicked on restore back up now i lost all my
I accidentally clicked on restore back up now i lost all my new photos and messages, what can i do to undo it please?… read more
Josh
Josh
It Support Specialist
Associate Degree
7,365 satisfied customers
I am not getting all of my email on my macbook unless it is
I am not getting all of my email on my macbook unless it is awake. Even if I close mac mail before the macbook sleeps when I open it again all of my mail does not download. I get all my mail on my iPh… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi David! My iMac iCloud account isn't working-- I get a message
Hi David! My iMac iCloud account isn't working-- I get a message on my iCal that says, "Calendar couldn't connect to cal.me.com. Make sure you're connected to the Internet, and then try again later."… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Question re: iCloud - HELP my heart is breaking - do you
Question re: iCloud - HELP my heart is breaking - do you know how/why iCloud wouldn't have all of my pictures from my September/October Photo Stream showing up on my iMac (November, December, etc seem… read more
Jason Jones
Jason Jones
AAS Information Technology
11,498 satisfied customers
Can't boot imac g5 (10.6). Install disc is in and not being
Can't boot imac g5 (10.6). Install disc is in and not being read -- now it won't eject. Tried all key combos during reboot. I get apple, grey scree, then blue screen. Help!… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
148 satisfied customers
I have the latest OS X 10.7.2 software for my iMac and have
I have the latest OS X 10.7.2 software for my iMac and have tried to convert to I Cloud, but it's a mess. I've lost my iMac calendar content (a big deal for me professionally and I'm not sure my iMac … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
For some unexplainable reason, the Password that I have been
For some unexplainable reason, the Password ***** I have been using up until yesterday worked correctly. This morning, that same passowrd does not work. My iPad has timed me out and disabled my origin… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have spent nearly two days trying to get iCloud running on
I have spent nearly two days trying to get iCloud running on my Mac Pre, iPad, and iPhone. Things are so screwed up now I'm on overload. Somewhere it told me to dump my one word ID and use an e-mail a… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Today, I started my iMac as usual (with power button on back)
Today, I started my iMac as usual (with power button on back) but got a 'set-up assistant' to set up the computer, sign up for a .mac membership, etc. I have been using this iMac for a year without an… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x