How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8996
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have a macbook pro. I am using photoshop elements 6 and

Customer Question

I have a macbook pro. I am using photoshop elements 6 and bought a new Epson XP-630 printer/scanner. When I choose import in photoshop elements, the scanner does not appear as a choice. However I can scan using "Preview", so it's not a driver problem or connection problem
Submitted: 1 year ago.
Category: Mac
Expert:  Mike replied 1 year ago.

What version of Elements?

Expert:  Mike replied 1 year ago.

Open the Applications folder, then the Epson Software folder, and click the EPSON Scan icon. When it opens tell me if you get a message about Twain.

Related Mac Questions