Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Mac

My son completed a 27 page project on power point 2011 and

Customer Question
my son completed a 27...
my son completed a 27 page project for college on power point 2011 and it froze (with a lovely spinning wheel going in circles) before he saved it, what can he do without losing it?
Submitted: 1 year ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 6 minutes by:
2/29/2016
Mac Support Specialist: Ashik, Mac Technician replied 1 year ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,636
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

If it is frozen, then I'm sorry you have to force quit it. There is no other way to unfreeze it and no way to save the presentation now. It is too late But if the Auto recovery function is turned on, then Power Point will recover and open the presentation automatically next time you open it. Press Command, Option and Esc keys and this will bring Force Quit. Select Power Point, Force quit and open it. Does it open the presentation?

If not, then check the Autorecovery folder. In Finder, click on Go menu and select Home. Then open Documents folder. Open Microsoft folder and open Autorecovery folder. If you see any files there, then rename the files (to rename, select the file and press return key to bring the selection on name) and add .pptx at the end of the file name and then open it with Power point.

If it doesn't work, then I'm really sorry it is gone. There is no other way to get it back if it is not in the Autorecovery folder. Only in rare cases, Powerpoint wouldn't save it. If you are not satisfied with my answer, please don't rate me bad or poor. You don't have to rate me anything and you can close this page without rating if you are not satisfied.

If you have any questions or would like any additional information, please don't hesitate to ask.

Ask Your Own Mac Question
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 11,636
11,636 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
How do I access "reading view" in Powerpoint Version 15.41?
How do I access "reading view" in Powerpoint Version 15.41? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,135 satisfied customers
I have a Mac with Microsoft ( word, powerpoint Excell and
I have a Mac with Microsoft ( word, powerpoint Excell and Outlook)I need to upgrade to outlook 2016. I am having problems as I don't remember my microsoft log in password Help … read more
Ashik
Ashik
Mac Technician
11,636 satisfied customers
I have a PowerPoint file on USB key, but don't have the PP
I have a PowerPoint file on USB key, but don't have the PP app on my laptop to make revisions to the file. Do I need to acquire/download software to access the file? … read more
Ashik
Ashik
Mac Technician
11,636 satisfied customers
I have a Mac and I have to send a presentation PowerPoint
I have a Mac and I have to send a presentation PowerPoint and it's required to see speaker notes with audio … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,135 satisfied customers
I have a new powerpoint icon on my mac and it is asking me
I have a new powerpoint icon on my mac and it is asking me to subscribe to office 365. I can't access any of my files. What gives? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have an iMac computer with Microsoft Word, Powerpoint,
I have an iMac computer with Microsoft Word, Powerpoint, Outlook & Excel. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,320 satisfied customers
I have problem with powerpoint 2016 for mac. Yesterday. I
I have had 2 chat sessions with your tech. The problem still continues:( … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
ARGH! Emergency. Need to recover a powerpoint I was working
ARGH! Emergency. Need to recover a powerpoint I was working on. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
37 satisfied customers
I am currently working on Microsoft PowerPoint on my mac,
Hello, I am currently working on Microsoft PowerPoint on my mac, and for some reason it won't allow me to insert recorded audio. The icon does not appear after I record and click save. … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
I just finished a powerpoint presentation in mac, exported
i just finished a powerpoint presentation in mac, exported it to a mp4 file to post on you tube, but you can't hear my narration. How can I fix it? … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,135 satisfied customers
Can't open PPT files...I get this message: PowerPoint cannot
Can't open PPT files...I get this message: PowerPoint cannot open files in the “Microsoft PowerPoint presentation” format. … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,135 satisfied customers
How can I create a link in my Powerpoint for Mac so that I
How can I create a link in my Powerpoint for Mac so that I can press a button on a slide and link to a youtube video? The Insert tab>Video button does not give any options for online video or hyper… read more
Jon
Jon
Bachelors Degree
482 satisfied customers
I have Microsoft Office: Powerpoint 2008, Version 12.3.6
I have Microsoft Office: Powerpoint 2008, Version 12.3.6 (130206), last updated on 12.3.6. I want to update. Website and app store are confusing and show too many options. I use only PP, Word, and Exc… read more
Ashik
Ashik
Mac Technician
11,636 satisfied customers
My HUGE powerpoint presentation on my computer is saying it
My HUGE powerpoint presentation on my computer is saying it got moved or deleted. I was JUST on it last night and saved it a million times. I need it back ASAP. I am freaking out … read more
Kris R
Kris R
IT Manager
Computing
2,654 satisfied customers
ALL my powerpoints suddenly don't open. Apple - Mac Pro, Not
My Powerpoint is only a month old. Just bought it???… read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
I have a Powerpoint presentation in my Dropbox which is
I have a Powerpoint presentation in my Dropbox which is viewable on my iPad. I want Keynote to recognize this file and be able to show it in Keynote. … read more
Mike
Mike
Mac Medic
Some college
8,555 satisfied customers
My powerpoint files freeze when trying to present, macOS
purchased over 3 years ago ran a malware thats about it … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
434 satisfied customers
I can't open my powerpoint presentation that is saved on my
I can't open my powerpoint presentation that is saved on my desktop … read more
Jon
Jon
Bachelors Degree
482 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x