Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My iphone will not come on! Charging, tried to turn

Customer Question
on..nothing!...
My iphone will not come on! Charging, tried to turn on..nothing!
Submitted: 2 years ago.Category: Mac
Ask Your Own Mac Question
Answered in 1 minute by:
2/26/2016
Mac Support Specialist: Ashik, Mac Technician replied 2 years ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,440
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

First we can reset your iPhone and see if it works or not. Press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot.

Please let me know if that didn't work, so we can continue troubleshooting.

If this doesn't work, then please don't rate me bad or poor. Instead please let me know and I will continue to help you

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ashik Your Own Question
Ashik
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,440
12,440 Satisfied Customers
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc

Ashik is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
It wont charge. it has a picture of my charger and a itunes
it wont charge. it has a picture of my charger and a itunes picture … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My I-phone will not respond to anything. Will not respond to
My I-phone will not respond to anything. Will not respond to my password. I cant turn it off. Nothing works?? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Have iPhone 5. Battery shows only a little bit of red. I
have iPhone 5. Battery shows only a little bit of red. I cannot get the apple logo to appear and the phone will not charge from the wall or if I plug into computer. Any suggestions? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
It was in my purse, not dropped! Took it out this am and
It was in my purse, not dropped! Took it out this am and can't get anything! Nothing even when I charge it, HELP … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iphone 5s and it wouldn't turn on. I plugged it
I have an iphone 5s and it wouldn't turn on. I plugged it into a power outlet and now the apple symbol flashes on and off every 5 seconds. What should I do? … read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
My phone wont turn on the battery was low so i thought it
my phone wont turn on the battery was low so i thought it was just shut down till i could charge it but it wont charge and ihavetwo chargers so i tried both … read more
Ashik
Ashik
Mac Technician
Master's Degree
12,440 satisfied customers
Dropped it, base first, into a bowl of guacamole! Appears to
Dropped it, base first, into a bowl of guacamole! Appears to be totally dead; will not take a charge or turn on. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My iPhone 7 which is about 2 years old does no longer
My iPhone 7 which is about 2 years old does no longer charge. I note comes oin saying " This Accessory may not be supported". I had the batter and the charging point changed, but the problem is still … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
my iphone just quit...the screen went dead... I tried turning
my iphone just quit...the screen went dead... I tried turning it off and on, but nothing...is there something I can do besides take it in to an apple store?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I tried to reset my ipad because some of the apps would not
I tried to reset my ipad because some of the apps would not come up. I went to setting and hit reset. It said it would reset without losing data so I clicked on it. That was at noon and it has not sto… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I bought an iPhone 4 earlier this year in April or May. I
I bought an iPhone 4 earlier this year in April or May. I have had no issues and have not dropped it or anything. It was working this morning and had 100% charge on it. When I went to use it after wor… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
My iphone wont charge. I have tried multiple cords, outlets
My iphone won't charge. I have tried multiple cords, outlets and methods. The phone is still working though very low on battery.… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,440 satisfied customers
my iphone went dead from low battery today and now after charging
my iphone went dead from low battery today and now after charging it will not reboot, stays on the start apple even after rebooting by pushing the two buttons, what can I do?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My iPhone just shut off and I cant get it to boot up again.
My iPhone just shut off and I can't get it to boot up again. I've tried the 'warm boot' method, of course the power on and off button separately, the main button, too...and even plugged it in to the c… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
my iphone turned itself off again with a fully charged batery.
my iphone turned itself off again with a fully charged batery. It won't take a charge/connect to computer nor will it turn on. I've held the power and sleep button together for at least a minute. When… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
iphone wont turn on. It is fully charged. It was workin
iphone wont turn on. It is fully charged. It was working literally a minute ago, hasn't dropped or gotten wet or electrocuted. Tried plugging it into a pc, mac, the wall outlet, nothing. Nothing comes… read more
Travis
Travis
Director of Design
Bachelor\u0027s Degree
757 satisfied customers
Help! My iphone 3G initially worked fine with my Mac OSX but
Help! My iphone 3G initially worked fine with my Mac OSX but now when I try to plug in to the usb I get the message charging is not supported with this accessory followed by this accessory is not made… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My iPhone 3G just completely froze. It started turning off
My iPhone 3G just completely froze. It started turning off by itself for about five minutes and then it froze with the Apple sign on the screen. I tried turning it off, and nothing happened. I tried t… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x