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When updating my ipad my ipad went into the disabled screen
when updating my ipad my ipad went into the disabled screen and i can't get my computer to recognize the ipad now. it makes the noise when you plug it in put nothing in itunes that it recognizes my ip… read more
Vinod Menon
Vinod Menon
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Master's Degree
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Screen is dark, small o circling only. recently, no
screen is dark, small o circling only. JA: When was the last time you updated the Operating System (OS) on your Apple device? Customer: recently JA: Anything else you want the Mac Expert to know befor… read more
Ashik
Ashik
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I need to updated my phone, it got wet and i will like to
i need to updated my phone , it got wet and i will like to updated … read more
Jon
Jon
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Josh
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My ipad will not turn on instead the apple logo comes up 20
my ipad will not turn on instead the apple logo comes up for about 20 secs then goes off leaving a black screen - another time I got an Itunes logo along with a plug in - not sure what any of this mea… read more
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Vinod Menon
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My I-pad has a picture of power cable & ITunes logo on it
My I-pad has a picture of power cable & ITunes logo on it since updating, I have plugged lead into a computer and opened ITunes but nothing happens and I can't go any further with my device… read more
Vinod Menon
Vinod Menon
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I updated my I-pad to the IOS 7.1.2 earlier today and now my
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Viet - Mac Tech
Viet - Mac Tech
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i have tried to sync my i pad 2 to my computer. i have managed
i have tried to sync my i pad 2 to my computer. i have managed to download all itunes into main pc when prompted to restore my i pad, I did but a message came up unable to restore i pad/ now my i pad … read more
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Can you help us with an ipad that has the following error
can you help us with an ipad that has the following error message 'ipad is disabled' 'connect to itunes'.... we tried to connect to itunes and it said that pass code is locked...fdjsapo wivt4wu7qeum6n… read more
Mike
Mike
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I was updating the os on my ipad to ios 5 via itunes. The
I was updating the os on my ipad to ios 5 via itunes. The update down loaded, the ipad backed up but then the ipad locked up and there was an error message. There is a image of a cable and an arrow po… read more
Cris
Cris
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How do I return my i-pad to functioning state after I "restored&q
How do I return my i-pad to functioning state after I "restored" it to factory state/ I did this in an attempt to rid my i-pad of a hacker… read more
Cris
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Plugged my I Pad into the USB charger and I-Tunes comes up and syncs but it says on the sc
Plugged my I Pad into the USB charger and I-Tunes comes up and syncs but it says on the screen not charging. Charge down to 21% Help… read more
Viet - Mac Tech
Viet - Mac Tech
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I reset my I pad and erased all data. Now the screen only
I reset my I pad and erased all data. Now the screen only show a connector pointing at I tunes and I can't get past it. What can I do?… read more
Toby K.
Toby K.
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I have an I pad 1 64G. the middle of the screen has a 2 in
I have an I pad 1 64G. the middle of the screen has a 2 in ban of colored lines, the picture is visable above and below the lines. What is the problem and can it be repaired?… read more
Mike
Mike
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Cannot get my password to work so need to get it working or
cannot get my password ***** work so need to get it working or get a new one that does work… read more
Mike
Mike
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I received an ipad 2 as a gift today when i turn it on the
I received an ipad 2 as a gift today when i turn it on the screen is black with the itunes logo in the top centre of the screen with an arrow underneath and a picture of the usb cable coming out from … read more
Frederick S.
Frederick S.
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I have just completed a Iphone update on my computer and now
I have just completed a Iphone update on my computer and now can not get my Iphone to respond to anything - it has a picture on the screen of a connection plug with an arrow up to the word 'itunes' th… read more
Cris
Cris
3,444 satisfied customers
Synced with iTunes. Got the latest update. Asked if I wanted
Synced with iTunes. Got the latest update. Asked if I wanted to update to ios5. Clicked update. Went through the process, got a message iphone could not be restored. Now phone won't even come on. ipho… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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