Ask Mac Questions and Get Answers from Experts ASAP
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
The folder with question mark indicates that your Mac is unable to load the system files because either the hard drive is failed or the system files are corrupted.
Restart your Mac and immediately hold down Command and V for a few seconds and this will boot into verbose mode. You will see some texts. What does it say on last line ?