Ask Mac Questions and Get Answers from Experts ASAP
Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
To get started, I need to know the exact version of mac osx you have on your machine. Here is how to check. Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Also, would you prefer to have me connect to your mac via a secure remote session and fix the issues on screen directly? If so, in your response let me know that you want to try a remote connection session, and I will send you that offer.