Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!


, my apple id is locked reason and unfortunately I

Customer Question
My apple id is...

My apple id is locked for security reason and unfortunately I forgot the security questions, how do I get it unlocked? Please help.

Technician's Assistant: Is there anything else the Mac Technician should be aware of?

My apple id is***@******.***

Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 hours by:
2/19/2016
Mac Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago
GeekGal
GeekGal, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,830
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this.

Ask Your Own Mac Question
Mac Support Specialist: GeekGal, Computer Support Specialist replied 2 years ago

I believe that a phone call would be the fastest and easiest way to resolve your issue. This is optional, and if you choose not to do this, I can try to find a way to help you here.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My Apple ID has been disabled. 11.4.1 iPhone X. A week now
A week now I've tried resetting my password ***** it would still say my Apple ID is disabled … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
It has been disabled and I do not know why. Ipone6. Well
Well since I changed my credit card as there was fraudulent activity on it over a week 10 days a lot has been going on … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Can't remember my password. Can someone help me. Apple.
Can't remember my password JA: What exactly are you having trouble accessing? Customer: Can someone help me JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Ap… read more
Irina Kravchenko
Irina Kravchenko
Engineer of information networks
1 satisfied customers
I need to check my @me.com email MY apple id is locked and I
I need to check my @me.com email MY apple id is locked and I can not get into my ipad … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Well... not really my computer, but my Apple ID is locked.
Well... not really my computer, but my Apple ID is locked. How do I get it to unlock so I can reset my password? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
My apple security is disabled. What can I do to fix this?
My apple security is disabled. What can I do to fix this? … read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
Trying to download apps but it tells me account is locked.
Trying to download apps but it tells me account is locked … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I keep trying to get to my icloud email account. Says I'm
I keep trying to get to my icloud email account. Says I'm lock out. Followed the process to open account, continues to say there's an error. Haven't checked email in a couple of years. Please help. … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
138 satisfied customers
My son's phone is saying his Apple ID is disable. How can i
My son's phone is saying his Apple ID is disable. How can i fix this? Thank you … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I keep getting message that my Apple ID has been disabled!
I keep getting message that my Apple ID has been disabled! What does that mean? … read more
Steve
Steve
Network Security Engineer
Bachelor\u0027s Degree
60 satisfied customers
My Apple ID has been locked for security reason could you
hello my Apple ID has been locked for security reason could you please help me? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
My account has been locked because I forgot my app store ID
My account has been locked because I forgot my app store ID and paaaword. I tried several different ones I had written but none worked and it was locked … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am unable to open my email box, it appears to be locked.
Hi, I am unable to open my email box, it appears to be locked. Do ou have any suggestions? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Something is wrong with me not being able to purchase
Something is wrong with me not being able to purchase anything by using my Apple ID and password. It states that my account has been disabled. What's up with that please? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I need help enabling my apple id. time, and I really don't
I need help enabling my apple id JA: When did you last change your password ***** Apple ID? Customer: Long time, and I really don't want to reset it. JA: Did you try resetting through Apple's online a… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have a new iPhone and the Apple ID is locked for security
I have a new iPhone and the Apple ID is locked for security reasons how can I unlock it … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
My Apple ID was disabled because someone hacked into my
My Apple ID was disabled because someone hacked into my account and made a bunch of unauthorized purchases. I called iTunes about this and cleared it up with my bank. I now have a new credit card. I w… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Had message apple id locked owing to being hacked. when I
had message apple id locked owing to being hacked. when I put in the correct credit card details they wont be accepted and they are correct … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x