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IPad not charging. Appears to be a lock on left side of

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iPad not charging. Appears...
iPad not charging. Appears to be a lock on left side of percentage slide. Appearing at 9% and have connected charger. Charger working on another iPad.
Submitted: 2 years ago.Category: Mac
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Answered in 1 minute by:
2/18/2016
Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago
Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 41,168
Experience: Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Verified

Hi,

I'm sorry about the issue. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

Please reply at the box below to continue. Thank you.

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Mac Support Specialist: Viet - Mac Tech, Mac Support Tech replied 2 years ago

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further as needed. Thank you.

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