Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

MAC stuck in Bluetooth keyboard setup, when i dont have one…

Customer Question
MAC stuck in Bluetooth...

MAC stuck in Bluetooth keyboard setup, when i dont have one it keeps looking for it i click the EXIT but nothing happens i tried Command, Option, ESC to get to the task manager but it doent work

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I m tryign to start the mac but it is stuck on this Bluetooth keyborad setu search

Submitted: 2 years ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
2/15/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,012
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

What model Mac is it?

Ask Your Own Mac Question
Mac Support Specialist: Mike, Mac Medic replied 2 years ago

Follow the direction here according to what model it is:

Resetting the SMC & PRAM for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.
6. Press and hold the Command-Option-P-R keys before the gray screen appears.
7. Hold the keys down until the computer restarts again at least twice.
8. Release the keys.

Resetting the SMC & PRAM on portables with a battery you should not remove on your own
1. Shut down the computer.
2. Plug in the power adapter to a power source, connecting it to the Mac if its not already connected.
3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
4. Release all the keys and the power button at the same time.
5. Press the power button to turn on the computer.
6. Press and hold the Command-Option-P-R keys before the gray screen appears.
7. Hold the keys down until the computer restarts again at least twice.
8. Release the keys. Note: The LED on the power adapter may change states or temporarily turn off when you reset the SMC.

Resetting the SMC and PRAM memory on Mac portables with a battery you can remove
1. Shut down the computer.
2. Disconnect the power adapter from the computer, if it's connected.
3. Remove the battery.
4. Press and hold the power button for 5 seconds.
5. Release the power button.
6. Reconnect the battery and power adapter.
7. Locate the following keys on the keyboard: Command, Option, P, and R. You will need them in step 9.
8. Turn on the computer.
9. Press and hold the Command-Option-P-R keys before the gray screen appears.
10. Hold the keys down until the computer restarts again at least twice.
11. Release the keys.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 9,012
9,012 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

9,012 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
The pointer is stuck and won't move, and cursor won't move
The pointer is stuck and won't move, and cursor won't move either (and cursor can't be found at startup … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My mouse won't left click on my Mac mini for some reason.
My mouse won't left click on my Mac mini for some reason. Brand new mouse … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Screen of death on macbook pro. I've tried the following:
White screen of death on macbook pro. I've tried the following: … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Mac desktop computer is stuck. The cursor is at the top
Hi, My Mac desktop computer is stuck. The cursor is at the top left and I can only access the Apple drop down. I have purchased a new Magic Mouse thinking it was a bad mouse but it will not even allow… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
It keeps restarting I can't stop it, the latest one. just
hi it keeps restarting I can't stop it JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: the latest one. just installed today JA: Have you in… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Macbook air is completely frozen and when I restart it a
Macbook air is completely frozen and when I restart it a window saying Bluetooth setup assistant shows up and starts looking for a keyboard to pair up with which I do not have one nor have I ever did.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
On macbook air, screen reads bluetooth setup assistant, and
on macbook air, screen reads bluetooth setup assistant, and the cursor is frozen in upper left hand corner of the screen. I shut down computer and when i restart, the blue tooth set up assistant is st… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Ndew imac . Safari stopped opening about an hour after I started
Ndew imac . Safari stopped opening about an hour after I started using Computer I am using Firefox right now. What happened? Can I get it back? I can't even delete the application.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My old wireless mouse OSX MAC quit working so I purchased a
My old wireless mouse for my OSX MAC quit working so I purchased a new wireless mouse. I followed the instructions, but I can't get the MAC to recognize it. I charged the mouse, and I disconnected the… read more
Mike
Mike
Mac Medic
Some college
9,012 satisfied customers
How do I get keys to work on MACBOOK Pro? Trackpad works
How do I get keys to work on MACBOOK Pro? Trackpad works fine. No problems noted in system test.… read more
Mike
Mike
Mac Medic
Some college
9,012 satisfied customers
Macair: Bluetooth Keyboard Setup window up and looking for
macair: Bluetooth Keyboard Setup window up and looking for a wireless keyboard. Can not remove it because trac-mouse will not respond… read more
Mike
Mike
Mac Medic
Some college
9,012 satisfied customers
On start up , my Mac air keeps looking for Bluetooth keyboard
On start up , my Mac air keeps looking for Bluetooth keyboard that I never had. I tried restarting but same thing happens… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
The cursor is frozen in the upper left hand corner. I have
The cursor is frozen in the upper left hand corner. I have a wireless mouse and keyboard. I've rebooted and done the command/control/esc and the command/control/eject– doesn't work.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
hi-everytime I restart my mac mini with OS 10.6.8 I get this
hi-everytime I restart my mac mini with OS 10.6.8 I get this "looking for Bluetooth keyboard" I dont HAVE a bluetooth keyboard. In fact I have NO keyboard since its being shared by another mac. How to… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
Why does bluetooth setup assistant have control over Mac?
I have a non-Intel (G5) tower running OSX 10.5 (I think, can't check it because of this problem explained below starting up this am, the Bluetooth setup assistant is looking for a Bluetooh mouse. I do… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
my mac bluetooth is not available and also my inbuilt isight
my mac bluetooth is not available and also my inbuilt isight camera does not work. I have tried all of the tech support answers from apple and even removed the cover to check the hardware. (macbook pr… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
after 1 week of use....today I start my new imac and the initial
after 1 week of use....today I start my new imac and the initial startup sound comes on and the apple logo to then just wait wait wait nothing any ideas ?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have OS 10.5 and an Apple Wireless keyboard. Every time I
I have OS 10.5 and an Apple Wireless keyboard. Every time I turn the computer on BlueTooth has to search for the keyboard. I have to turn the keyboard OFF then ON before it is recognized/ Why do I hav… read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x