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My iMac says I must upgrade Pages to a newer version before…

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My iMac says I must...
My iMac says I must upgrade Pages to a newer version before it will open an existing file. But I cannot seem to be able to download the Upgrade. (Nor can I downgrade iWork.
I did change names and passwords yesterday, but the new password ***** not seem to be the problem.
Please help.
Submitted: 2 years ago.Category: Mac
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Answered in 5 minutes by:
2/15/2016
Mac Support Specialist: Mike, Mac Medic replied 2 years ago
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.
Verified

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • The exact system Version (listed right under Mac OS X)
  • Processor
  • Memory
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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
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Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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